How to Buy One or More Products - Request a Quote
The website displays the product price according to the “Request a Quote” system.
The recipient's country/location affects product availability and delivery costs:
- Please provide the recipient's address as completely as possible.
- For corporate customers, please include full company details.
Send us a «Request a Quote» via the product page, brand page, contact form, or by email to [email protected].
If prices for these products are available in our system, you will receive a quote in your inbox within 24 hours.
In some cases, we may need 2–3 business days to clarify product costs with the manufacturer. We will then email you the quote.
Step-by-Step Order Process
Correspondence: English or German
- • Send a request for a quote via the product page, brand page, contact form, or email to [email protected]..
- • Receive a quote from the seller by email.
- • Confirm the quote by replying via email or through the Contact Form.
- • Receive an invoice for your order by email.
- • Make payment according to the invoice.
- • The invoice includes a summary of your order: recipient and buyer details, key product features, pricing, payment method, shipping cost, and production time.
- • Order status "Paid" / "In Production": Once payment is received, the order is forwarded to the manufacturer.
- • Order status "Ready to Ship" / "Shipped": The order is completed by the manufacturer and dispatched to your address
Shipping Cost
We offer competitive shipping rates with no additional fees — based on FedEx, DHL, or freight pricing. Self-collection is also available
Accessing Your Order
You can access your order by clicking the "My Account" section
Call Back
Do you need support? Our team would be happy to answer your questions.
We will get back to you within 24 hours.
Contact us
Do you need support? Our team is available to help answer questions.
We will get back to you within 24 hours.
Monday through Saturday (except Austrian public holidays)
Email Us: Simply send us an email at [email protected] or fill in the form below.